Purchase Assistance

At Vyking Ship, we are pleased to be able to offer our own Purchase Assistance Program. The concept is simple: we make merchandise purchases for you when you’re unable to do so yourself.

This type of service has a lot of different names, including: Concierge, Personal Shopper, Daigou, Uncle, or Big Brother. Many of you will never find the need for us to make purchases on your behalf, but here is a list of reasons why you, or others, may find this service necessary:

  • If a merchant will not accept your available payment method.
  • If a merchant will not accept international credit cards or international PayPal accounts.
  • If a merchant will not accept transactions from anyone with a non-US IP address. 
  • If a merchant has an IP or Shipping Address filter. 
  • If a merchant’s website requires you to establish an account with a U.S. phone number or other requirement that you do not have. 
  • If a merchant only does business with other businesses.

 

Pricing

One of the most important aspects of a purchasing program is the pricing. At Vyking Ship, we have matched the low 5 percent fee that nearly all industry leaders charge. This fee is calculated as 5 percent of the entire purchase price including the items, shipping and handling, taxes, and any other fees that the merchant might charge.

The Benefits of Using Vyking Ship

We are not only a purchasing assistant, but also an international package forwarder. This means that we can buy and ship the items you want to purchase from the same site. 

We do not outsource any of the processes along the way so we are able to quickly and effectively make any changes or fix any issues that come up. There is still only one email address you would need to contact (support@vykingship.com) with any problems or questions, so there is no back and forth between departments or companies to get things done.

There are many shopping assistance services out there that are operated by an individual that is not even in the USA. They outsource all of the shipping to USA forwarders and, although they may have a good relationship with the forwarder, there will always be a communications gap that can cause delays or mix-ups. 

Having everything under one roof prevents these communication problems.

Purchase Limitations

We do have some purchasing limitations to this service. These limits are as follows:

  • We will not make any purchases that are prohibited from being shipped by USPS, FedEx, or DHL internationally.
  • We will not make purchases of items that your country prohibits from importation.
  • We will not make purchases from websites that lack secure payment pages.
  • We will not make purchases that require recurring billing. These are typically subscription based services and products.
  • We are unable to purchase pre-paid credit or debit cards, gift cards or any other “money purchases”.
  • We will not make purchases of perishable items or those that have an extremely time sensitive expiration.
  • We will not place bids on auction sites; but we can make “Buy It Now” purchases. For sites other than eBay where registration is required, we will not create accounts.
  • We do require that all purchases are of at least $10 USD before our 5 percent fee is added in.

We also reserve the right to decline to make any purchases that we feel will be problematic for some reason not listed here.

Acceptable Payment Sources

We currently only accept Verified PayPal and Bank Wire Transfers.

Purchase Amount Limitations

For established customers (those who have shipped at least 3 packages AND been an account holder for at least 3 months)

  • Verified PayPal – Starting monthly limit $500 USD.
  • Bank Wire  – $9,950 USD starting monthly limit.

For new customers (those who have shipped 2 or less packages or have been an account holder for less than 3 months)

  • Verified PayPal – Starting monthly limit $300 USD.
  • Bank Wire – $7,500 USD starting monthly limit.

If you have any questions about our service, please contact us support@vykingship.com and we will be happy to help you.

Ready to Start Shopping? 

Open Hours

9am - 5pm US Central Time, UTC-05:00
Monday to Friday
excluding major US holidays

Our Office

11535 K-Tel Drive
Minnetonka, MN 55343
USA

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Delays Notification

We are experiencing exceptional delays for most US Postal Service shipments due a massive backlog in US Customs Export Clearance and insufficient air traffic for the USPS to move packages to many countries.

Some delays may be in excess of 1.5 months so we recommend that you take this into consideration and use DHL or FedEx if you need your shipment within a reasonable amount of time.

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