Purchase Assistance

We are not only a purchasing assistant, but also an international package forwarder. This means that we can buy and ship the items you want to purchase from the same site. 

We do not outsource any of the processes along the way so we are able to quickly and effectively make any changes or fix any issues that come up. There is still only one email address you would need to contact (support@vykingship.com) with any problems or questions, so there is no back and forth between departments or companies to get things done.

There are many shopping assistance services out there that are operated by an individual that is not even in the USA. They outsource all of the shipping to USA forwarders and, although they may have a good relationship with the forwarder, there will always be a communications gap that can cause delays or mix-ups. 

Having everything under one roof prevents these communication problems.

We do have some purchasing limitations to this service. These limits are as follows:

• We will not make any purchases that are prohibited from being shipped by USPS, FedEx, or DHL internationally.
• We will not make purchases of items that your country prohibits from importation.
• We will not make purchases from websites that lack secure payment pages.
• We will not make purchases that require recurring billing. These are typically subscription based services and products.
• We are unable to purchase pre-paid credit or debit cards, gift cards or any other “money purchases”.
• We will not make purchases of perishable items or those that have an extremely time sensitive expiration.
• We will not place bids on auction sites; but we can make “Buy It Now” purchases. For sites other than eBay where registration is required, we will not create accounts.
• We do require that all purchases are of at least $10 USD before our 5 percent fee is added in.

We also reserve the right to decline to make any purchases that we feel will be problematic for some reason not listed here.