Guides & Resources

Guides

Registering Account

Creating account with Vyking Ship is easy because we don’t ask for government IDs or use lengthy verifications. But if you still want to see how its done, here’s the guide to creating Vyking Ship account

Using Vyking Ship Dashboard

Here’s your full guide of how you can use your Vyking Ship account dashboard for shipping out your parcels.

Using Vyking Ship From Start to Finish

Not sure if using Vyking Ship is easy? Well everyone has apprehensions on how you will use the system. So, we’ve made it easy for you. Just read our guide displaying the end-to-end process

Customs & Duties

Declaring the contents of your package is an essential part of shipping because customs officers are responsible for making sure that items declared as prohibited & restricted by their country stay out. At Vyking Ship we have streamlined the process to make this easy.

Resources

Dimensional Weight Explained

The concept of dimensional weight is foreign at first, but we have a simple guide explaining the idea making it more easy to comprehend

Prohibited & Restricted Items

When it comes to the types of items we can’t ship, we have broken the types into two categories: Prohibited Items and Restricted Items.

Shipping Information, Inquiries & Claims

A complete list of the shipping methods, along with key information of inquiries & claims regarding each service. 

Frequently Asked Questions

Head over to our FAQ page to know about shipping, packaging, account management, payments, fee and more.

Open Hours

9am - 5pm US Central Time, UTC-6
Monday to Friday
excluding major US holidays

Our Office

11535 K-Tel Drive
Minnetonka, MN 55343
USA

Status Updates

June 6th, 2022: The USPS has recently changed their policies regarding lithium-ion batteries. Moving forward, they will no longer allow the shipment of used or damaged devices containing lithium-ion batteries by air.

At this time, all of the carriers we send packages through have suspended service to Russia and Ukraine. We will update this as service availability changes, but we do not have any information as to when these suspensions will be lifted. We will work with all customers affected by these suspensions.

The USPS has also suspended most services to New Zealand. Packages sent through USPS or USPS through Asendia to New Zealand can only ship via Express.

Any payments received for shipping options that are not available will be refunded, and the package will be re-entered into your Vyking Ship account.

Please contact us if you have any questions. For a list of USPS service suspensions, please visit their website: https://about.usps.com/newsroom/service-alerts/international/

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