Using Your Vyking Ship Dashboard

Customs Declaration

Declaring your items is the first step in beginning the process to forward mails and parcels. Remember to be clear, descriptive and accurate when filing out the form. Mentioning the price and quantity identifies the worth and helps especially when filing claims for refund with shipping companies.

Additional Processing

Additional processing is where Vying Ship magic happens. We can do a lot of you and all you have to do is check mark everything on the list. If you don’t want any magic, we will still love you and carefully pack your belongings. Just remember to identify your item as either merchandise, gift or document.

Consolidation

You can request two or more packages for consolidation. You can pick ‘open & keep retail packaging’, along with your preferred shipping method, shipping address for delivery. When ready to start the final step, hit ‘consolidate’ and our friendly yet helpful warehouse staff will begin combining boxes.

 

For a screen by screen guide, take a look at our blog post that explains what the account opening process looks like. 

Ready to Start Shopping? 

Open Hours

9am - 5pm US Central Time, UTC-6
Monday to Friday
excluding major US holidays

Our Office

11535 K-Tel Drive
Minnetonka, MN 55343
USA

Status Updates

June 6th, 2022: The USPS has recently changed their policies regarding lithium-ion batteries. Moving forward, they will no longer allow the shipment of used or damaged devices containing lithium-ion batteries by air.

At this time, all of the carriers we send packages through have suspended service to Russia and Ukraine. We will update this as service availability changes, but we do not have any information as to when these suspensions will be lifted. We will work with all customers affected by these suspensions.

The USPS has also suspended most services to New Zealand. Packages sent through USPS or USPS through Asendia to New Zealand can only ship via Express.

Any payments received for shipping options that are not available will be refunded, and the package will be re-entered into your Vyking Ship account.

Please contact us if you have any questions. For a list of USPS service suspensions, please visit their website: https://about.usps.com/newsroom/service-alerts/international/

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