Shipping Methods

USPS is United States’ Postal Service.

• Their direct involvement ends once your package leaves the United States. Once your package arrives in your country, your own Postal Service will take over and deliver it to you.
• While you may still have to pay duties and taxes, the Postal Service will not charge you the brokerage fees that the private couriers will.
• Tracking can be less reliable and updates less often than the private couriers. The Customs clearance process can also take longer than you would find with the private couriers.
• For claims, please inform us and we will contact the USPS to begin an inquiry.

DHL and FedEx are Courier Services we use.

• Their involvement with your parcel starts from our warehouse and ends at your doorstep, this means that an employee of their company is always with your package.
• Their brokering of your package through Customs will incur brokerage fees that will result in a higher cost for duties and taxes than a postal service.
• Tracking of a courier service is generally much better because you will receive many more scan events that will make your package’s transit much clearer and without large gaps in time that could otherwise lead to concern. 
• Overall transit time with the private couriers is also much faster. Since they handle the package from pickup to delivery, you don’t have time consuming hand-off processes nor do you have excessive clearance times through Customs. 
• Couriers offer express shipping and standard shipping. What is express shipping if the courier is already a faster option? Express shipping takes half the time of standard courier shipping. This becomes a bit more expensive but the ETA is between 1-3 days.
• For claims with DHL and FedEx packages, please contact us and we will begin the inquiry process immediately.